COVID-19 Policies and Procedures


COVID-19 Symptoms and Illness
  • Employees, students, family members, and guests are asked to self-screen prior to entering the buildings.
  • All employees, students, family members, and guests who have experienced the following in the past two weeks or been newly diagnosed with COVID-19 must not enter our buildings: fever or chills; new cough; shortness of breath or difficulty breathing; and/or new loss of taste or smell.
  • All employees, students, family members, and guests who have been in contact in the past two weeks with someone who has had the following symptoms or been newly diagnosed with COVID-19 must not enter our buildings: fever or chills; new cough; shortness of breath or difficulty breathing; and/or new loss of taste or smell.
  • Anyone who has been in our building who has been diagnosed with or has had contact with a confirmed or probable case of COVID-19 will be required to quarantine in coordination with the Pennsylvania Department of Health prior to returning to Settlement.
  • Anyone in the branch who develops symptoms throughout the day will be immediately isolated and sent home.
  • If recently diagnosed with COVID-19, employees, students, family members, and guests may return to the branch when they have been cleared to return to work/studies in person by a medical professional. The clearance needs to be given to the employee’s supervisor or the student’s/family member’s Branch Director.
Personal Protective Equipment
  • Everyone is required to wear a mask when entering or walking about Settlement’s buildings. Masks may be removed once an employee is in a personal cubical, office, classroom, or studio when alone and sufficient social distancing can be observed. The only exceptions to required mask wearing are children under the age of three.
  • Masks must cover both the nose and mouth and be secured under the chin and fit snugly against the side of the face.
  • Employees are asked to provide their own masks. A limited number of masks will be available on-site in the event of an emergency.
  • Gloves are available for employee use.
  • Face shields may be worn in addition to a face mask but not as a substitute for one.
Family and Guest Policy
  • A limited number of family members and guests will be greeted at the door and allowed to enter following all of our policies and protocols.
  • Lobbies and hallways have been redesigned with limited socially distance seating.
  • Overflow of family members and guests will be asked to wait in Settlement’s parking lots until the time of their lesson or class.
Social Distancing
  • All studios/rehearsal spaces have been marked to indicate proper placement of chairs and stands to allow for adequate social distancing.
  • Employees are encouraged to maintain proper social distancing (six ft.) and refrain from offering handshakes, high-fives, etc.
  • Floor markings will be utilized in the front office.
  • Reception areas have been enclosed in protective glass.
  • Plexiglass dividers have been placed in the larger receptionist areas.
  • Plexiglass desk shields have been placed on staff desks where proper social distancing is not possible.
  • All lounge areas have been temporarily closed.
  • Water fountains are turned off and out of service.
  • Eating and drinking may only take place in individual offices spaces or in the studios.
Lessons, Therapy Sessions, Classes, and Rehearsals
  • Students may not enter the studio/classroom/rehearsal space until authorized to do so by their teacher/director.
  • Faculty and students must wash and/or sanitize their hands prior to the lesson/class/rehearsal.
  • Students must provide their own pencils to mark their own music.
  • Sharing of instruments between teacher and student will not be permitted.
  • Hand sanitizing stations are located on each floor of every building.
  • Faculty may assist students with tuning their string instruments but must sanitize their hands before and after.
  • After the lesson/class/rehearsal is finished, students and parent/guardian must exit the building promptly.
Piano Cleaning
  • Students should be encouraged not to touch the piano anywhere except the keys. Students will place their music on the music stands. 
  • After each lesson, the faculty member must use a disinfectant wipe to clean down the keys and bench and music stand if applicable. After the teacher has completed the wipe down, the teacher must use hand sanitizer to clean their own hands or wash their hands.
  • Please use the disinfectant wipes provided in the rooms to clean the piano.
General guidelines for cleaning piano keys:
  • Use alcohol-based disinfectants; do not use bleach-based disinfectants or any product containing citrus.
  • If using a spray or liquid bottle, use a disposable towel to dry the keys. Put the disinfectant on the towel and not the piano. 
  • After use, immediately put the towel or disinfectant hand wipe in the trash and wash your hands. Do not use reusable towels or cloths.
  • Always follow up with a dry towel and never leave any liquids on the piano or keys. 
  • If using sanitizing wipes, wipe down all keys going from back to front of each key. 
Building Cleaning
  • Our buildings are cleaned thoroughly and on a regular basis which includes the use of hydrostatic foggers.
Contact Tracing

Please consider registering with Pennsylvania’s COVID Alert PA App.